Which College are you attending?

College of Commerce
St. John's Central College
Coláiste Stiofáin Naofa
MacSwiney Community College
Nagle Community College

Students often take into account the opinions of other people when making college choices. They may also take into account how they think colleges are viewed by potential employers. Please indicate how important such opinions were to you in choosing the college.

	Very Important	Somewhat Important	Not Important
Parent/Guardian
Guidance Counsellor
School Teacher
Friend/Family member
Former/Current student
Potential future employer

Through which of the following sources did you first learn of the college?

	Yes	No
Careers Exhibition
Litreature (Prospectus brochure etc)
Open Day
Newspaper Ad
Internet/Website
Family friend or member
Information at your previous school/centre
Other

From the list below, please tick all words or phrases that you would say are the most widely-held views of your college.

Career-oriented
Relaxed
Liberal
Partying
Personal
Snobbish
Challenging
Academic
Conservative
Fun
Not well-known
Extra-curricular activities
Social
Impersonal
Friendly
Comfortable
Intense
Prestigious
Average
Exciting
Isolated
First choice school
Close-knit
Vocational
High standards

To help improve the information we make available to students, please rate the quality of the information we provided to you.

	Very Good	Good	neutral	Poor	Very Poor	Not Applicable
Visits by college staff at your school
College-sponsored meetings in your home area
College publications (Prospectus brochures etc.)
College videos or CD-ROMs
College web site
Electronic communication with the college
Visit to campus
On-campus interview with admissions staff
Contact with the college after you were admitted
Contact with students who attend the college

Many characteristics of colleges are important to students in making college choices. Some of these characteristics are listed below. Please indicate below how important each college characteristic was to you in choosing the college that you attend.

	Very Important	Somewhat Important	Not Important
Academic reputation
Availability of subjects of interest to you
Personal attention to students
Quality of academic facilities (library laboratories etc.)
Availability of recreational facilities on campus
Surroundings (neighbourhood town or city)
Attractiveness of campus
Cost to your family—how much you and your family would have to pay after grants and scholarships (if any) are subtracted from total college costs
Quality of social life
Access to off-campus cultural and recreational opportunities
Opportunities to participate in extracurricular activities

Please indicate your level of agreement with the following statements concerning your Admissions process:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Staff in the College Office were very knowledgeable
Staff in the College Office were very accommodating and helpful
Staff in the College Office adequately informed me about the application process

Please indicate your level of agreement with the following statements concerning the information you received describing the admissions process and the process itself:

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The information was clear
The information was complete
The information was accurate
The process was quick
The process was clear
Those involved in the process were helpful and friendly
Those involved in the process were knowledgeable

Please indicate your level of agreement with the following statements concerning the acceptance letter that you received

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My acceptance letter arrived in a timely fashion after my application was complete
Information in the acceptance letter about the registration process was clear
Information in the acceptance letter about the registration process was complete
Information in the acceptance letter about the registration process was accurate

Were you assigned a pre-scheduled guidance session?

Yes
No

If yes, was your appointment scheduled at a convenient time?

Yes
No

If yes,please indicate your level of agreement with the following statements concerning the guidance session that you attended

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
Information I received during the guidance session was clear
Information I received during the guidance session was complete
Information I received during the guidance session was accurate

Each statement below refers to your experience in the College. Please indicate your level of agreement.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The College staff are helpful and caring
The teaching staff care about me as an individual
The Office Staff are knowledgeable
My teachers are approachable
The campus is a safe and secure environment for all students
Academic facilities (library laboratories etc.)and services are adequate
The College Office is open at convenient hours for most students
Teachers are fair and unbiased in their treatment of students
The Office staff are helpful
Being a student in this college is an enjoyable experience
There is a commitment to academic excellence in the college
Teachers provide timely feedback about students progress on a course
I get adequate notice of cancelled classes
The quality of instruction I receive in most of my classes is excellent
I generally know what’s happening in the college
I seldom get the “run-around” when looking for information in the College
Student orientation helped students adjust to the college
Teachers are generally available after class
There is a good variety of courses in the College
There are good procedures for dealing with student complaints
The College premises is well maintained

Each statement below refers to your overall view of the College. Please indicate your level of agreement.

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
My expectations prior to entering the the college have been met
My overall experience of the college has been very positive
I would enrol in this college again
I would recommend this college to a friend/colleague/relation

If you suffer from a disability and made this known to the College, please indicate the level of agreement with the following statements

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
I was treated by the College in a professional and understanding manner
I was made aware of the Committee/Centre's Policy and Supports for people with disabilities
Adequate and appropriate supports were made available to me

If you applied to the CITY OF CORK VEC for a PLC Grant,please indicate the level of agreement with the following statements

	Strongly Agree	Agree	Neutral	Disagree	Strongly Disagree
The Grant Office staff were very accommodating and helpful
The Grant Office Staff were very knowledgable
Any communications (post or e-mail) were dealt with in a timely manner
The information I received was accurate
The information I received was complete

Any general or specific comments, observations or suggestions you might have regarding improving the Committee's services to students:

 characters remaining